New Home Connections service

Posted: Thursday 4 June 2020 | Deborah Cairns

Our Equipment and Information team have adapted to the challenges of COVID-19 by launching a new service called Home Connections. Through this service, you can discuss your needs with one of our Sight Support Advisors and explore whether a piece of equipment could help you to make the most of your sight.

With the support of volunteers from City of York Council, we will deliver equipment to your doorstep, strictly adhering to the Government’s guidelines on social distancing. (Volunteers will not be able to enter your home under any circumstances.) One of our Sight Support Advisors will then call you to talk you through the equipment and to ensure that it meets your needs. We can also help you to replace faulty or broken equipment in this way.

If you would like to use this service or find out more about Home Connections, please call us on 01904 636269.

This short video explains more about the service and how it works.